Frequently Asked Questions

Start Your FREE 30 Day Trial Today!Why hire a Shredding Service instead of using your own in-house shredder?
Click here to learn more reasons to secure your information

For several reasons! First, it will cost you 3 to 5 times more to perform in-house shredding than to hire a shredding service; the combined costs of the shredder, office space, maintenance, electrical usage and disposal, not to mention the cost of labor, add up to much more than the cost of a scheduled shredding service. Plus we do all of the work for you!

Are there any restrictions about what we can we put in your security containers?
No; you may include any color or type of paper as well as paper clips, staples, rubber bands, labels and file tabs.

Do you issue a certificate of destruction?

Yes; once your confidential materials have been destroyed, we will issue you a Certificate of Destruction for your records.

How do I know everything has been destroyed?
You can watch the entire process on a closed circuit TV monitor ~ either at our mobile truck or in real-time from the comfort of your home or office via the internet.

How do you ensure our security?
We go to great lengths to provide the highest level of security available. We conduct a thorough background check and require that each employee has a clean driving record. In addition, all personnel submit to ongoing, random drug testing, wear professional, company uniforms and prominently display a picture ID badge.

What kinds of security containers do you provide?
We provide a variety of security consoles designed to meet your needs. All security bins and consoles are lockable and provided free of charge for clients seeking regular service.

We have stored files that need to be shredded, but we'd like to sort through them first ... and may want to keep our boxes.
May we use your containers to purge our files into?

Yes; we can drop off as many lockable containers as you would like before your project begins.

Why do you charge "by volume" instead of "by the minute"?
In addition to the fact that charging by the minute only protects the shredding company, we charge by volume because we want to give the very best value to our clients. Using state-of-the-art equipment which shreds a minimum of 5,000 pounds of material per hour allows us to service more customers than our competition - allowing us to pass along the savings! Most companies which charge by the minute include collection time which is dependent upon the number of containers, types of containers and the distance between them.

What if I only need shredding once a year?
Whether you have 5 boxes or 5,000 boxes, require service weekly, monthly or annually, Pioneer SecureShred has a secure shredding solution for you!

Pioneer SecureShred Truck AAA-CertifiedWhy Shred?
Well ... the question that should actually be posed is, why not shred?
Although the answer to the question, "WHY Shred?" should be quite obvious, a few of the responses would include:
  • To Protect clients' privacy and prevent Identity Theft
  • To protect employees' privacy and prevent Identity Theft
  • To ensure compliance with privacy laws that require shredding or specialized handling of confidential information
  • To protect company trade information
  • To prevent industrial espionage
  • To reduce in-house shredding costs, save on labor and file storage
  • To enhancement one's public image
  • To be environmentally responsible

Documents, once shredded, are re-pulped and reprocessed into recycled goods. Each ton of paper saves 17 trees, 7000 gallons of water, 50 pounds of air pollution, 4000 kilowatts of electricity and 3 cubic yards of limited landfill space! So ~ WHY not Shred?

What should I shred?
The short answer is "anything that could be used by anyone else which ~ if stolen ~ could adversely affect one's business or personal life. Several examples of such information include:

  • Account Records & Ledgers
  • Applications
  • Appraisals
  • Bank Account Information
  • Bids
  • Billing Invoices
  • Blueprints
  • Cancelled or Blank Checks
  • Client Lists
  • Competitive Information
  • Corporate Records
  • Coupons
  • Credit & Debit Cards
  • Customer Lists & Records
  • Employment Information
  • Estimates
  • Executive Correspondence
  • Expense Reports
  • Gift Cards
  • Health Records
  • Insurance Policy Data
  • Internal Documents
  • Inventory Lists
  • Invoices
  • Legal Documents
  • Market Research
  • Medical Records
  • Microfilm, Microfiche
  • Over-runs (Checks, etc.)
  • Patent Material
  • Payroll Records
  • Performance Appraisals
  • Personnel Files
  • Quotes
  • Receipts
  • Sales Forecasts
  • Social Security Numbers
  • Surveys
  • Tax Information
  • Test Scores
  • Treatment Programs
  • Video Tapes

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